When I first started library school people talked about Web 2.0 and Libraries 2.0 like these were things that every living breathing person knew about. In a way, I think everyone is aware of these technologies, but doesn’t know that they are called Web 2.0. Someone asked me when I first started how much Web 2.0 stuff I had done and I said “Nothing!” Well, that couldn’t be further from the truth I just assumed that if I had no idea what they were referrring to, I couldn’t possibly have been using the technology.
Now that I know what web 2.0 refers to and I know that I’ve been using a lot of the cool applications and sites for years, I can answer that question a little better. I certainly have done a lot with it, but there’s always more I can do. As far as librarians using Web 2.0, we’ve had a lot of class discussions about how we really want to be on the band wagon, but that our profession sometimes takes so long to make big changes.
That’s why the Michael Steven’s article on Web 2.0 spoke to me in what it said librarians should be in order to be successful integraters of 2.0 technology. We need to be good yet fast decision makers that spot trends. If we see a trend and don’t decide to act on a new technology, we’ll be too late, but if we act on every trend, we’ll spend too much on things that aren’t necessarily useful. That’s a fine balance to strike. I also think there is a tendency toward techno-lust among librarians that should be controlled. We want all the coolest pieces of technology, but don’t necessarily consider how useful they will be to our job and the patrons.
I think that the the thing we need to work on now is interactivity and having patrons add content. Chip Nilges of OCLC calls this “collecting user intelligence.” How cool would it be to have patrons post their own book reviews and rate the books they return. Integrating Amazon like features seems to be the way to go. We’ve had lots of discussions in my classes about privacy issues in tracking patron preferences and coming up with recommended items. It seems like a lot of patrons would really enjoy this feature and we’d have to come up with some way to preserve privacy and expand reader’s advisory using 2.0 technology.